Frequently asked questions

How to get started

To join online auctions on Fleequid you need to sign up at https://fleequid.com/en/signup providing your business information and sending the required documents. Once you’ve done that, you can check out the pages with the ongoing auctions, and place one or more bids to compete for the purchase of a vehicle. Auctions are held electronically, and you can place bids until the auction closes. The auction ends when the user who submitted the highest bid awards the vehicle, as long as the bid is at least the reserve price, or if the seller accepts a bid that is lower than the reserve price.

The reserve price is the minimum amount that must be exceeded for the auction to be successful. If this amount is not reached during the auction, it’s up to the seller to decide whether they are willing to accept the best offer they received anyway. The reserve price is a higher amount than the starting bid: it is set by the seller before the start of the auction and will not be visible to the public, who only knows the highest bid made up to that moment.

Fleequid operates in Italy, in the European Union and in several non-EU countries, complying with the regulations of each nation. If you have any doubts about the possibility of using Fleequid from your country, please contact our customer service at info@fleequid.com.

Fleequid will communicate to seller and buyer how to handle documentation aspects and payments related to the property transfer, depending on the specifics of the deal (between Italian companies, EU, and non-EU) and on the platform's role in the sales process. However, registration of the vehicle in the country of destination is the responsibility of the buyer.

Vehicles intended for scrapping are those which, being no longer suitable for circulation and the transportation of people, must necessarily, according to current laws or regulation rules, undergo a recovery and partial reuse process of their components as spare parts. Participation in auctions for these vehicles is only permitted for dismantlers listed in the waste management register in category 5 and managers of the C.E.R. code 16.01.04. At the moment, the auctions for vehicles intended for scrapping are only available in Italy.

It’s a search engine (not a database) created by the European Commission to facilitate sales between companies in UE. It’s an electronic mean of validating VAT-identification numbers of economic operators registered in the European Union for cross border transactions on goods or services. For this reason, European companies that want to be on Fleequid must necessarily be present there.

How to sell

If you have a bus to sell, please contact our customer service by writing to info@fleequid.com or fill out the form found at https://vendi.fleequid.com/en/sell, providing information about the vehicle you want to sell. You also need to register your company as a seller on the platform.

The starting price is the minimum price for the vehicle above which potential buyers can place their bids or make counteroffers on the Marketplace. The starting bid is calculated by Fleequid based on its technical assessment of the vehicle and must be lower than the reserve price, which is instead set by the seller.

After receiving payment from the buyer, the seller must enable the buyer to collect the vehicle; the buyer must promptly proceed with the pickup, which must take place within ten days from the date Fleequid informs the seller of the completion of the de-registration procedures in the country of origin of the bus. For each day of delay beyond the specified timeline, Fleequid will impose a penalty.

When a vehicle is uploaded to the platform, Fleequid shares with the seller the start and end dates of the auction and the information about pre-auction visibility; these dates are established by Fleequid based on the specifics of the vehicle to be sold. If the sale did not conclude successfully, Fleequid would still have the right to hold up to 3 consecutive auctions within a total of 30 days.

How to buy

The seller can decide whether to offer the option of live inspection of the vehicle. If allowed, the seller will define a specific day for live visits and inspections of the vehicle, directly at the seller's location.

Fleequid acts as an intermediary between seller and buyer and, as such, is not responsible for any faults, whether hidden or visible, defects, wear and tear, irregularities, unsuitability for use, as well as errors or inaccuracies in the declarations made by the seller. By posting their auction on Fleequid, the seller commits to transparency and to providing accurate information about the condition of the vehicle; at the same time, the buyer must commit to reporting any discrepancies in a timely manner (3 days for apparent defects) within one month from the pick-up for hidden defects of the vehicle. Fleequid is available to help buyers manage complaints and provides s-pecific conditions for their handling.

Fleequid accepts bank transfers and credit card payments. More specifically, the security deposit must be paid only by credit card; the purchase of the vehicle, the payment of commissions and any additional costs must be done via bank transfer.

The user who wins the auction is required to pay an amount that includes the winning price, the selling fee for Fleequid and any other agreed-upon fees (see General Conditions for more details). The buyer must pay the amount due by bank transfer no later than three days after receiving the corresponding invoice. Partial payments are not allowed.

The security deposit is the sum of money that the user gives to Fleequid when placing a bid in the auction, as a guarantee of the seriousness of the offer itself. When the auction ends all deposits are released, except those of the first and second place winners. If the winner finalizes the purchase of the vehicle, by making the bank transfer for the agreed amount (no later than 3 days after receiving the corresponding invoice), both their deposit and that of the second bidder will be released. If the winner fails to make payment within the agreed time, they will lose both the bus and the security deposit. In this case, the second-place winner will automatically become the new winner of the auction and, by purchasing the vehicle by bank transfer, the security deposit will be returned.